Refund Policy

Last Updated: January 14, 2025

At ListNaa, a project under NextNaa, we aim to ensure your satisfaction with our services. However, if for any reason you are not satisfied with your purchase, please refer to the following Refund Policy.

1. Eligibility for Refunds

Refunds are available for the following situations:

• Subscription Cancellations: If you cancel your subscription within 7 days of purchase, you are eligible for a full refund.
• Failed Transactions: If there was a technical issue that caused your payment to be unsuccessful or duplicated, we will refund the amount that was charged in error.
• Unusable Service: If you encounter significant issues with our service that we are unable to resolve within a reasonable time frame, you may request a refund.

2. Non-Refundable Situations

Refunds will not be issued in the following cases:

• Service Misuse: If the service is misused or violated according to our Terms and Conditions.
• Change of Mind: If you simply change your mind about a service or product.
• Expired Cancellation Request: Refund requests made after 7 days of the original purchase are not eligible for a refund.

3. Refund Process

To request a refund, you must:

1. Contact us via email at [Your Company Email] within 7 days of the purchase.
2. Provide your order number and a detailed explanation for the refund request.
3. Our team will review your request and respond within 3-5 business days.

If your refund request is approved, the amount will be credited back to the original payment method within 10 business days.

4. Late or Missing Refunds

If you have not received your refund within the expected time frame:

• Check with your bank or payment provider, as it may take some time to process.
• If you have already done this and still have not received your refund, please contact us at admin@nextnaa.com.

5. Subscription Cancellation

If you wish to cancel your subscription and request a refund:

• You must cancel your subscription through your account settings before the next billing cycle begins.
• If you cancel within the 7-day window, you will be refunded the full amount for that billing period.

6. Changes to the Refund Policy

We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page, and the "Last Updated" date at the top will be revised. Your continued use of our services after any changes indicates your acceptance of the updated policy.

7. Contact Us

If you have any questions or concerns regarding our Refund Policy, please reach out to us:

Email: info@listnaa.com