Listing Details

About NextNaa:

NextNaa Consulting Agency is committed to empowering businesses and individuals through innovative consulting solutions and platforms like TaskNaa, ListNaa, and NextNaaLa.

Job Description:

We are seeking a Customer Support Lead to oversee our customer support team and ensure high levels of customer satisfaction.

Key Responsibilities:

•  Manage the customer support team to deliver effective solutions.
• Develop and implement support policies and procedures.
• Train and mentor team members.
• Analyze customer feedback and support metrics.
• Collaborate with other departments to resolve complex issues.

Qualifications:

• Experience in customer support management.
• Strong leadership and communication skills.
• Ability to analyze data and identify trends.

Benefits:

• Opportunity to lead a dedicated team.
• Free access to training on NextNaaLa.
• Learn and earn experience through TaskNaa.

How to Apply:

Interested candidates should submit their resume and a cover letter to admin@nextnaa.com

• Kololi New Road